Negotiation Training in English – Impactful Negotiator Program

3-day open negotiation training for commercial professionals: 20–22 January 2027, Schiphol, the Netherlands. Maximum 8 participants.

4.9/5 from 240 Google reviews
Marc Saris, partner at Impact Negotation Group, giving a training to a group of people
  • Mid-level to senior
  • Up to 8 people
  • 3 days face-to-face
  • On-site, Schiphol
  • Video feedback
  • Personal feedback

From 20 to 22 January 2027 we run our open negotiation training in English at Schiphol, the Netherlands. Three days in a group of up to eight participants, led by one of our five partners: Marc Saris, Martin Pilch, Christian Gasser, Adrien-Joseph Le Clef or Jan Aerts – with video feedback on your own behaviour at the table.

The Impactful Negotiator Program is an intensive 3-day open training for commercial professionals who negotiate in situations where timing, pressure, power and internal alignment make the difference.

The open format brings together participants from different companies, sectors and negotiation contexts. You don’t only learn from IMPACT — you also learn from experienced commercial professionals who face different realities at the table. That makes this programme sharper than a standard in-house training.

The masterclass is designed and delivered by active negotiators. No textbook theory. A practical, applicable system for better preparation, stronger behaviour at the table and more control in complex commercial negotiations.

What really matters

You don’t come for the theory. You come to win deals.

Negotiation is the most directly measurable commercial skill there is. A few extra percentage points of margin per deal, added up over a year, pay back this training many times over. That is the yardstick we want to be measured by.

More margin

A few percentage points per deal add up, over a year of negotiating, to a serious contribution to the bottom line.

Stronger at the table

Being the best-prepared and most composed negotiator in the room shifts the balance of power before the first offer is made.

Visible impact

Better deals get noticed. Stronger negotiation results count towards your targets and your bonus.

What you learn

Four connected areas of competence

The training builds negotiation skills through four blocks that reflect how negotiations actually unfold in practice, not how they are traditionally taught.

01

Modern negotiation fundamentals

  • A clear definition of negotiation
  • The myths that can undermine results
  • A practical, repeatable preparation method
  • Objectives, ZOPA, WAPs and opening positions
  • Structured moves instead of reactive giving in
  • Behavioural fundamentals at the negotiation table
02

Behavioural control and communication under pressure

  • Control over your own behaviour under pressure
  • Deliberate communication strategies
  • Reading and interpreting the other party’s behaviour
  • Adapting style and interventions in real time
  • Psychological principles that influence outcomes
  • The impact of interpersonal dynamics on the result

Supported by realistic simulations and video feedback.

03

Execution in complex, fragmented negotiations

  • Steering across multiple meetings and channels
  • Gathering information in a structured way and sharing it with discipline
  • Maintaining momentum over longer processes
  • Strategic consistency in non-linear processes
  • Managing internal and external stakeholders
04

Strategic oversight and leadership

  • A structured negotiation strategy
  • Mandate, room for manoeuvre and decision boundaries
  • Timelines, milestones and dependencies
  • Internal and external stakeholder alignment
  • Escalation paths and contingency planning

What you take away

What participants have afterwards

  • More control in complex negotiations
  • Structured preparation on value, power and timing
  • Sharper insight into their own behaviour under pressure
  • More discipline in communication and use of information
  • A grip on fragmented negotiation processes
  • Practical methods for stakeholder management
  • Concrete personal feedback on their negotiation style
  • A shared negotiation language they can apply immediately

Programme set-up

Format

  • Duration 3 days face-to-face
  • Group size Maximum 8 participants
  • Location Schiphol, The Netherlands
  • Feedback Video feedback on behaviour
  • Approach Simulations, cases, peer learning
  • Requirements No prior knowledge required

Who it's for

Suitable for

Mid-level and senior professionals who are regularly involved in commercial negotiations.

  • Sales and account managers
  • Procurement professionals
  • Commercial managers
  • Category managers
  • Business development professionals
  • Market access professionals
  • Managers with negotiation responsibility
  • Professionals in complex customer or supplier negotiations

Trained by active negotiators, not theorists

This training is delivered by one of our partners: experienced practitioners who negotiate high-stakes deals themselves. For this programme, Marc Saris, Martin Pilch, Christian Gasser, Adrien-Joseph Le Clef or Jan Aerts leads the group.

Marc Saris

Founding Partner

With a global career spanning sales and procurement leadership roles at Royal Dutch Shell, The Gap Partnership, and NPM Capital, Marc has navigated complex, high-stakes negotiations across industries. Having worked internationally in Dubai, Iraq, and the Netherlands, and having grown up in Brazil, the United States, the Netherlands, and Taiwan, he brings a truly global perspective to every negotiation.

Throughout his career, Marc has trained more than 1,100 professionals in negotiation, helping individuals and organizations strengthen their commercial capabilities and achieve better outcomes. His deep expertise in negotiation, contract management, and strategy makes him an invaluable partner in delivering lasting results.

Outside of work, Marc lives in Brabant, the Netherlands, where he enjoys coaching as a rugby trainer for a youth team, cooking, running, and spending time with his family.

View profile

Martin Pilch

Partner

Martin’s decade-long experience includes leading negotiations as Head of Consulting EMEA at The Gap Partnership and working at Kearney. His ability to tackle complex deals across various sectors has made him a trusted negotiation expert. At home, Martin enjoys preparing meals for his family, traveling, and refining his negotiation skills with his young son, blending family life with his passion for problem-solving and communication.

View profile

Christian Gasser

Partner

With over two decades of international leadership experience, Christian has held senior roles at Philip Morris International, The Gap Partnership, Nestlé, and L’Oréal, advising and leading teams across Europe, Asia, and the Middle East. As a Partner at Impact Negotiation Group, he draws on a proven track record in deal design, commercial strategy, and value creation to help clients navigate their most critical negotiations. Outside of work, Christian enjoys exploring the Lavaux vineyards, swimming in Lake Geneva, and discovering new culinary experiences.

View profile

Adrien-Joseph Le Clef

Partner

Adrien-Joseph’s career spans leadership roles at Mendixa fast-growing tech startup, that was acquired by Siemens where he led high-impact negotiations. With experience across commercial functions, his expertise drives value for clients facing complex negotiation challenges. Outside of work, Adrien-Joseph is an avid reader and enjoys exploring new restaurants, playing board games, and spending quality time with friends, family, and his partner in Antwerp.

View profile

Jan Aerts

Founding Partner

Jan’s 20+ years of experience include senior finance and negotiation roles, culminating as CFO of Emerging Markets at Pfizer. His expertise in navigating commercial negotiations and complex financial agreements across multiple countries is unmatched. Outside the boardroom, Jan’s passion for travel and swimming keeps him active, whether at home or abroad, fueling his curiosity and drive to explore both new landscapes and innovative business solutions.

View profile
<

Experiences from the training

01 / 10

With these experts, you can be sure you have thought of everything and are best prepared for your negotiations. This will give you confidence for the future. 

Portrait of Tom van de Vrede Tom van de Vrede Co-founder Levvr.io

Having worked with the team at Impact Negotiation Group over the past two years, I’ve found them to be incredibly knowledgeable, responsive, and a pleasure to work with.

Portrait of Emiel van Boxtel Emiel van Boxtel CFO

Very good nego training. I have learned a lot; tactics, how to behave, to not be in a competitive mindset.

Portrait of Charlotte Boonen Charlotte Boonen Key Account Manager

Absolutely powerful and valuable training. Applicable in most of the aspects in your life

Portrait of Miquel Vila Miquel Vila European Business Analyst

Interesting, fast-paced and lot of pratical examples.

Portrait of Louis Lanckriet Louis Lanckriet Account Manager National Customers

Very useful, high intensity

Portrait of Laurens Rosenmoller Laurens Rosenmöller Partner Delta Participaties

10 out of 10! Do it it’s a very good training with real examples

Portrait of Yann Briand BRIAND European Account Director

This is ROI positive and therefore a must for senior sales

Portrait of Peter Bisselink Peter Bisselink Accelerate Wholesalers

Nice full and rich program, with humor and great balance between theory and practice!

Portrait of Mike Franke Mike Franke Sales Manager VodafoneZiggo

Highly recommendable and a great training to learn guidelines and tricks about negos. Trainers with a lot of expertise.

Portrait of Melissa de Reus, Key Accountmanager Wholesale Melissa de Reus Key Accountmanager Wholesale

FAQ

Questions about the negotiation training at Schiphol

From 20 to 22 January 2027 at Schiphol, the Netherlands. You receive the exact venue after you register.

The training is given entirely in English, which makes it a good fit for international teams and non-Dutch speakers.

A maximum of 8 participants from different companies and sectors, so everyone negotiates several times and gets personal feedback.

One of IMPACT’s five partners – Marc Saris, Martin Pilch, Christian Gasser, Adrien-Joseph Le Clef or Jan Aerts – all of whom negotiate high-stakes deals themselves.

No. The training is designed for mid-level and senior professionals who negotiate commercially on a regular basis. No prior knowledge is required.

Use the form at the bottom of this page or schedule a short call with us. Places are allocated in order of registration.

Open training

Ready to join?

Sign up via the form or schedule a call straight away to discuss whether this programme fits your situation.

Limited seats · Maximum 8 participants · Places allocated in order of registration

Sign up for this training

Leave your details and we will get back to you with everything about the programme, location and registration.